Privacy Policy
Effective date: 1 May 2026
JM Bricklayers (referred to as “we”, “us”, or “our”) is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, store, and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By using our website at jmbricklayers.com.au or contacting us to request our services, you agree to the collection and use of information in accordance with this policy.
1. Who we are
JM Bricklayers is a bricklaying and masonry business operating in Sydney, New South Wales, Australia. We provide residential and commercial bricklaying, stone work, tile work, brick fences, fireplaces, and outdoor stair construction services.
Business name: JM Bricklayers
Website: jmbricklayers.com.au
Email: contact@jmbricklayers.com.au
Phone: 0450 601 008
Location: Sydney, NSW, Australia
By using our website at jmbricklayers.com.au or contacting us to request our services, you agree to the collection and use of information in accordance with this policy.
2. What personal information we collect
We only collect personal information that is reasonably necessary to provide our services and communicate with you. The types of personal information we may collect include:
- Your full name
- Email address
- Phone number
- Property or service address (to provide a quote or carry out work)
- Details about your project or enquiry
- Any other information you voluntarily provide when contacting us
We do not collect sensitive information such as health data, financial account details, or government identifiers unless specifically required for a project and with your explicit consent.
3. How we collect your information
We collect personal information in the following ways:
- When you submit an enquiry or quote request through our website contact form
- When you call or email us directly
- When you engage us to carry out bricklaying or masonry work
- Automatically through website analytics tools when you visit our website (see Section 7)
4. Why we collect your information
We use your personal information to:
- Respond to your enquiries and provide quotes for our services
- Schedule and carry out bricklaying or masonry work at your property
- Communicate with you throughout the project
- Send invoices or follow-up communications related to your job
- Improve our website, services, and customer experience
- Comply with any legal obligations
We will not use your personal information for any purpose that is unrelated to your enquiry or our services without your consent.
5. Disclosure of your information
We respect your privacy and do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:
- With trusted subcontractors or suppliers who assist in delivering your project, strictly on a need-to-know basis
- With our website hosting or email service providers, who are bound by their own privacy obligations
- If required by law, regulation, or a lawful government request
Any third parties we engage are required to handle your personal information in a manner consistent with Australian privacy law.
6. Storage and security
Your personal information is stored securely and we take reasonable steps to protect it from misuse, loss, unauthorised access, modification, or disclosure. We use secure email services and reputable hosting infrastructure.
We retain your personal information only for as long as is necessary to fulfil the purpose for which it was collected, or as required by law. Once no longer needed, we will securely delete or de-identify your information.
While we take all reasonable precautions, no data transmission over the internet or electronic storage method is 100% secure. We cannot guarantee absolute security.
7. Website analytics and cookies
Our website may use cookies and analytics tools (such as Google Analytics) to collect non-personally identifiable information about how visitors use our website. This may include:
- Pages visited and time spent on each page
- Browser type and device information
- General geographic location (city or region level, not precise location)
- Referral source (how you found our website)
This information is used solely to improve our website and understand visitor behaviour. It does not identify you personally. You can disable cookies in your browser settings at any time, though some website features may not function as intended.
8. Your rights
Under the Privacy Act 1988 (Cth), you have the right to:
- Request access to the personal information we hold about you
- Request corrections to any information that is inaccurate, incomplete, or out of date
- Request that we delete your personal information, where we are not legally required to retain it
- Withdraw consent for us to use your information for marketing purposes at any time
To exercise any of these rights, please contact us using the details in Section 10. We will respond to your request within a reasonable timeframe.
9. Links to external websites
Our website may contain links to third-party websites (for example, review platforms or social media). We are not responsible for the privacy practices of those external sites. We encourage you to review the privacy policies of any third-party site you visit.
10. Contact us about privacy
If you have any questions, concerns, or complaints about this Privacy Policy or how we handle your personal information, please contact us:
Email: contact@jmbricklayers.com.au
Phone: 0450 601 008
Website: jmbricklayers.com.au/contact-us
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
11. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. When we make changes, we will update the effective date at the top of this page. We encourage you to review this policy periodically.
Your continued use of our website or services after any changes constitutes your acceptance of the updated policy.
JM Bricklayers — Sydney, NSW, Australia
contact@jmbricklayers.com.au | 0450 601 008 | jmbricklayers.com.au